Legislation and compliance

We know how
to keep your business safe and well

We have over 30 years’ experience within the hospitality and licenced trades industries to support you and help navigate the many and varied enforcement bodies and organisations. These organisations determine the standards and criteria that ultimately protect you and your customers.

Optimise your business now, we offer a free 15 minute telephone consultation, with no obligation.
Talk to us, the Catering Know How experts.

CALL NOW
01488 505 017

Compliance auditing

Compliance auditing,- protecting your business

At Catering Know How, we have devised audits and business health checks that assess your catering operations against legislative standards and quality due diligence practices.

  • Food Safety and hygiene audit report and action plan
  • Health, Safety and Environment audit report and action plan
  • Marketing, branding and communication report – monthly or annually
  • Purchasing benchmark report: assessing the prices you pay for goods against an industry “norm”
  • Financial performance assessment report
  • Trend analysis in your marketplace
Food safety matters

Food safety matters

We have a range of tools and processes that you can utilise to ensure your team source, store, produce and serve food that is safe to eat.

We can ensure you repeatedly achieve a five score on the Food Standards Agency food hygiene rating. We are experienced in helping food businesses increase their food hygiene ratings, quickly and effectively.

We provide tailored systems to meet your business needs:

  • We analyse your HACCP (hazard analysis and critical control points)
  • We detail processes that mitigate any risks seen within your HACCP analysis
  • We introduce controls and records that assure, provide confidence and give evidence of safe practices
  • We provide you with a complete food safety management system
  • We can deliver the implementation and refresher training to your team

Looking for a standard solution, take a look here: https://www.food.gov.uk/business-guidance/safer-food-better-business

Allergen management and support

Allergen management and support

Are you sure your business is operating safely?

There is no one better to help you get to grips with your allergen management than someone who suffers with life-threatening food allergies themselves and Catherine, the business founder does! Catherine, specifically, will help and guide you to ensure all your systems and practices keep you and your customers safe and free of any possible reactions.

Our allergy assessment encompasses:

  • A familiarisation visit
  • Understanding your current practices and processes
  • Analysis of your suppliers
  • Understand and review of the methods of production within your kitchens
  • Mystery diner reports
  • An implementation plan for you to follow to ensure better allergen management within your business
  • Training with the team, to reinforce the messages and ensure compliance to the plan

Catering Know How have the knowledge, skills and tools to assess your practices, processes and facilities to ensure your customers and colleagues stay safe and well and want to return!

Health, safety and the environment

Health, safety and the environment

Having systems, processes and documented evidence protects you, your employees and your customers. We understand the complexities and time involved to determine and detail these systems and processes.

We conduct a full health, safety and environmental assessment audit to understand your current position and identify “the gaps”. We provide you with a full report and action plan that will move you to a position of compliance and best practice within your industry.

We provide tailored systems to meet your business needs:

  • We analyse your business safety
  • We detail processes that mitigate any risks seen; we issue you with risk assessments for you to tailor and maintain
  • We introduce controls and records that assure, provide confidence and give evidence of safe practices. We make recommendations of method statements required and provide sample forms for you to utilise
  • We provide you with a Health and Safety and Environment management and monitoring system
  • We can deliver the implementation and refresher training to your team
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